Aaron's the best!!! Service was top notch. (Filling the rest to meet the 85 character requirement)

A bit of a rocky start but things made a turn for the better. I read a few other reviews about the long wait which turned out to be the case. We made reservations and still had to wait 15-20 minutes for our table to be cleared. We ended up spending that time at the bar. Once we got to our table, our waiter did a good job explaining how everything works. We ended up ordering the special Adventures in Niku for 3 people. It came with a decent portion of food. However, it came in a weird order and out waiter forgot to bring some of the dishes. We first got the edamame and salad. The miso soup came at the very end and our waiter forgot the umakara garlic karaage and white rice. All the meat was delicious and it came with fried Oreos for dessert which were...interesting. Overall, good but definitely room for some improvement.

Sam was a great server it was our first time at a restaurant like this and he made us feel very comfortable. The ambience was very inviting everyone seems lo love what they do no bad attitude! The food was 10/10 I would definitely come back and hope to get Sam again!! Thank you

Sam was an amazing sever and gave us great hospitality. It was my birthday and I felt so celebrated. Thanks so much Sam for the Greta birthday

Aaron was a great server. He was attentive, kind and friendly. He went above and beyond in ensuring we had a pleasant time.

Went to this location in Naperville, IL on Monday during lunch time. It was not crowded and we were sat fast. We did have a reservation but at 12pm there was no need. Light music was playing and we were given minutes. One menu happen to be their lunch special, regular menu and an all you can eat menu. We decided to do the all you can eat menu option with 45 items to choose from, and one a la carte item, the duck. It is stayed you get 90 minutes. The whole table must take part in the all you can eat if you choose. We tried 16 different items before we were stuffed! Everythibg was delicious. We gravitated to try the spicy items and boy were they good. Make sure you don't over order however, you could be charge a la carte prices for leftovers. Service was fast and we never waited long to get our items once we put in the orders.

We've been to this gyu Kaku many many times! I personally love Asian barbecue restaurants, as there are no local Korean bbqs, this one definitely scratches that itch. The meats are super tasty, as they are marinated in a tasty sauce. Many different kinds of beef. We typically get the Meat lovers for 2 if we're on a date. It's just enough food for us. I may add a meat or 2. I wish that some items are swappable. The service is typically inconsistent and slow. If you made a reservation, don't expect better or quicker service. On our experience 2 days ago, we had a particularly bad one. We made a reservation, called in as I we were going to be 15 min late. After arrival, our table of course wasn't ready (it never is), after sitting down, we sat not greeted or served for 15 straight min. We were walking out (which I've only done one other time in my life), the Mgr had said his goodbyes, right then and there I explained why we were leaving. He apologized and offered to help us out on the bill, and ever since then their service was phenomenal. I ordered the white peach cosmo and it was delish! Didn't taste like it had much alcohol until I started feeling it. Mgr was Javier and he was amazing, attentive, and accommodating. I understand more than anyone about busy times in the service industry (I'm in it), but on this particular day, we couldn't stay out long since our 3 kids are at home with grandma and we wanted to have a quick dinner. I would've probably given it 30 minutes if we weren't In a minor rush. The food though is consistent and it's always so fun grilling our own already seasoned meats. Thanks!